Frequently Asked Questions

1. How hard are the kits to assemble? The kits are easy to assemble. They are pre-cut and fit together as a model with no extra machining required. Detailed instructions are provided and we also provide a complimentary help desk service to help you with your enquiries. Nails, screws and hinges are included. All you need to know is how to use a drill and a hammer.
2. Are they sturdy as I want something that will last? The dollhouses are made from medium density fibreboard (MDF), the windows are moulded plastic and hardwearing. If the house is to be used by a young child, consider leaving the front off.
3. What are the options for colour schemes? Instead of having a limited range, on built houses, you can choose up to four colours to create your own heritage colour scheme. Select from any readily available paint supplier. Interiors are white. Kits are generally unpainted.
4. What do I do if I want the house decorated or customised but I’m not sure of what I want? Make a list of the features you would like, discuss with us or we can advise what can be done, follow the links in the catalogue page to make your selections.
5. Are any other types available? We can also supply a wide range of dollhouses from Butlers Manufacturing, Toyworks, Artisan Latinia as well as Craftworks.
6. Can you build a ‘one-off’ period dollhouse? We can also design and build ‘one-off’ dollhouses for the serious collector. We have access to a wide range of period components and can replicate most period homes from the Paddington Terrace to the Queenslander, Georgian Townhouses to 19th Century "Painted ladies". Enquiries welcome.
7. How can I get one? Simply complete the order form and send it to us. A deposit will be required. Payment can be made using the lay-by option or balance on delivery. Remember to list what features you want together with colour scheme details.
8. What are the options for payment? We provide an extended lay-by system of up to 12 months to spread the cost of your purchase. Payments can be made by cheque or money order.

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